By state

20 cities across 10 states

We support businesses across the US remote-first, with on-site help coordinated locally. Every city page covers local industries, neighborhoods, weather risks and the state data rules that apply, plus local office hours.

Texas

Florida

Georgia

Illinois

Washington

Arizona

Colorado

California

Tennessee

North Carolina

Every city

How support works in every city

Whichever city your office is in, you get the same team, the same tools and the same agreement, set up for local hours and local rules.

  • Your business hours

    Support runs Monday to Friday, 8:00 AM to 5:00 PM in your own time zone, so a Miami office and a San Diego office each get a full working day.

  • Remote first

    The same remote tools work in every city, so most problems are solved without anyone driving across town or waiting for a visit.

  • On site when needed

    When a problem needs hands at your office, we send someone or coordinate a trusted local partner in your area.

Questions

Frequently asked questions

Do you have offices in every city?

No. We work remote-first and coordinate on-site help locally when it is needed.

What if my city is not listed?

Ask us. We support businesses in many other US cities.

What are your support hours in each city?

Monday to Friday, 8:00 AM to 5:00 PM in the local time zone of each city: Central in Texas, Illinois and Tennessee, Eastern in Florida, Georgia and North Carolina, Mountain in Denver, Arizona time in Phoenix, and Pacific in Washington and California.

Do you come on site?

Yes, when a problem needs hands at your office, such as replacing a failed switch or setting up new equipment. We send someone or coordinate a local partner. Most problems are fixed remotely, which is faster and less disruptive.

Do the city pages cover local rules?

Yes. Each city page covers the state data breach and privacy rules that apply there, along with the local industries we support and the weather risks that affect backups and recovery.

Is your city on the list?

Tell us where your offices are.