Many San Antonio contractors keep an in-house IT lead for compliance paperwork and need extra hands for the technical controls. Co-managed IT gives San Antonio IT staff a partner without taking away control.
How we split the work
Your IT lead sets priorities and we take agreed areas such as patching, backups, monitoring and network care.
Who we back up in San Antonio
In-house IT staff at defense suppliers, medical practices, financial advisory firms, manufacturers and construction companies across Downtown, the South Texas Medical Center and Stone Oak.
Shared tools and documentation
Everyone works from the same tools and the same documentation.
Security depth for a small IT team
Few small IT departments have time to watch security alerts, tune Microsoft 365 and prepare for insurance questionnaires. We bring that depth to San Antonio IT teams, with endpoint protection, MFA, email security and monitoring for suspicious activity.
Cover for vacations and busy seasons
When your IT person is out, or a project lands at the same time as a busy season, our help desk and engineers step in using the same documentation, so nothing falls through the cracks.
Working with security-minded IT teams
San Antonio is home to the 16th Air Force and a large cybersecurity workforce, and many company IT staff come from that background. They often want a partner for routine operations while they focus on security projects. We take patching, monitoring and tickets and follow the standards your team sets.
Getting a quote
Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.
Office hours in San Antonio
Office hours for San Antonio clients are Monday to Friday, 8:00 AM to 5:00 PM Central. The help desk, monitoring and security response all run during these hours. Read more about co-managed IT or see all IT services in San Antonio.