Full administration
Microsoft 365 runs your email, files, chat and meetings, so small mistakes ripple through the whole office. We manage it end to end:
- Users and licenses: new hires set up correctly, leavers removed cleanly and licenses reassigned.
- Mailboxes and mail flow: shared mailboxes, distribution lists, delivery problems and spam settings.
- Teams, SharePoint and OneDrive: structure, permissions and sharing that make sense to your staff.
- Devices: company laptops enrolled and kept compliant where your plan allows it.
Security settings
Default settings are not secure settings. We turn on multi-factor authentication for everyone, block outdated sign-in methods, tighten external sharing, set alerting for risky activity and review admin roles. Our Microsoft 365 security checklist shows the core steps.
Teams, SharePoint and OneDrive
Files belong somewhere people can find them and only the right people can open them. We design a simple structure, move departmental files into SharePoint, set OneDrive for personal work files and train staff on sharing links that expire.
Licensing that fits
Microsoft offers a confusing range of plans. We match each person to the plan their role needs, combine add-ons where it saves money and review counts at business reviews so you are never paying for empty seats.
Moves and migrations
We plan and run migrations from Google Workspace, older on-premises Exchange servers and other Microsoft tenants, including after a merger. Mail, calendars, contacts and files move on a schedule your staff know in advance.
Common Microsoft 365 problems we fix
Most of the Microsoft 365 issues we see in new clients are the result of a tenant that grew without a plan. Typical examples: former employees who still have active accounts and licenses, several people sharing one global admin login, files shared with “anyone with the link” years ago and never reviewed, a mix of license plans that nobody chose on purpose, and mailboxes that forward to personal addresses. We clean these up methodically, document what changed and set rules so the tenant stays tidy as you hire and grow.
Business Premium security, explained
Microsoft 365 Business Premium includes security tools that many small businesses pay for but never switch on. Intune manages laptops and phones, so encryption, screen locks and updates are enforced and a lost device can be wiped. Defender for Business adds endpoint detection and response to every computer. Conditional Access blocks sign-ins from risky locations or unmanaged devices, and Purview sensitivity labels can keep a confidential file encrypted even after it leaves the company. We turn these on in a planned order, test them with a small group first and explain to staff what will change.
Email that arrives and looks right
Shared mailboxes for sales or billing, distribution lists, room calendars, consistent email signatures and mail flow rules are part of everyday administration. We also set up SPF, DKIM and DMARC for your domain, so your messages reach inboxes and criminals cannot easily send mail that looks like yours. Our email security page covers the protection side in more detail.
Getting more from what you already pay for
Most offices use Outlook, Teams and OneDrive and stop there. Depending on your plan, you may already have Bookings for client appointments, Forms for surveys and intake, Planner and Lists for tracking work and SharePoint intranet pages for policies and announcements. We point out the tools that would replace a separate subscription or a shared spreadsheet, and help your team set them up properly.
Moving into Microsoft 365
We move businesses into Microsoft 365 from Google Workspace, older Exchange servers, hosted email providers and other Microsoft 365 tenants after a merger or a change of IT provider. Mailboxes, calendars, contacts and files are copied ahead of time, the cutover is scheduled for a quiet moment and phones and laptops are reconnected the next morning with a short guide for staff.
Who owns your tenant
Your Microsoft 365 tenant belongs to your business, not to your IT provider. We document the admin accounts, keep a break-glass account that only you control and make sure licenses are billed in a way you can see. If you ever change providers, the handover is clean, because the admin access, documentation and license records are already in your hands. That is how it should be with every system we manage, and it is one of the first things we check when we take over a tenant set up by someone else.
Where we work
We manage Microsoft 365 for businesses in 20 major US cities and other US cities, as part of full managed IT.