The IT challenges law firms face
Client confidentiality, document management and billing are the core of the practice. Attorneys need files in the office, at home and in court. And because firms move client money, email fraud aimed at trust account payments is a constant risk.
Security and compliance
Lawyers have an ethical duty to protect client information and to understand the technology they use. We put in place the security controls behind that duty: multi-factor authentication, device encryption, email protection, secure remote access to documents and backups that can be restored. We also help you answer the security questionnaires that corporate clients and insurers now send.
Software we work with
We keep the systems behind your document management, practice management and billing software, PDF tools and dictation running, along with Microsoft 365 and accounting tools such as QuickBooks. Software vendors support their own products, and we coordinate with them when needed. Court e-filing systems are outside our scope. Common examples include practice and document management systems such as Clio, NetDocuments, iManage and Worldox, along with Adobe Acrobat, dictation and time and billing tools.
How we help
- Secure document access in the office and remotely.
- Email compromise protection and call-back rules for wire and trust payments.
- Microsoft 365 administration, including retention settings.
- Backups for case files and email.
- Security awareness training focused on the scams that target firms.
If data is exposed
A breach of client files can trigger state notification laws, and your bar rules expect you to tell clients when their information is exposed. Encryption, multi-factor authentication and good logging make a breach less likely and much easier to scope. Our guide to data breach notification laws explains the deadlines and who to notify.
Getting a quote
Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.