Client reviews

What clients say

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. … Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

I had a great experience working with Amin. Very professional, communicative, and made the process smooth from start to finish. Highly recommend them for anyone needing reliable and efficient service!

MerandieClient

The team at [this company] is incredible! From start to finish they guided us with a highly thoughtful approach and a thorough understanding of how to deliver on our needs.

OrlandoManaged IT client

Questions

Frequently asked questions

Can I buy one service on its own?

No. Every service is delivered as part of managed IT, so the same team is responsible for support, security, Microsoft 365 and backups. Businesses that have their own IT staff can get the help desk and other services through co-managed IT instead.

What is the difference between managed IT and co-managed IT?

Managed IT puts us in charge of your IT from end to end. Co-managed IT is for businesses that already have an IT person or team: we take on the routine and specialized work they do not have time for, and they keep ownership of priorities.

What does a managed IT agreement include?

The help desk, monitoring, patching, security, Microsoft 365 and backups form the core of every agreement. Network, cloud, phone and compliance work is added to fit the systems you use, and your written quote lists each item.

What hours is support available?

Monday to Friday, 8:00 AM to 5:00 PM. Wherever your office is, we support you during your own normal business hours, in your local time zone.

How do I get a quote?

Send the short form on our contact page or call (888) 919-8088. We set up a short call about your users, devices and systems, then send a written quote with each item listed.

Not sure what you need?

We will review your setup and recommend a plan.