This policy explains, in plain language, what information ITServices.Tech (“we”, “us”) collects through itservices.tech, how we use it and the choices you have.
Information we collect
Information you send us. When you use the quote form, we collect your name, company, work email, phone number, the number of users, workstations, servers and offices you tell us about, and your message. The form also sends the city and service of the pages you were reading, so we know which office and which service your request is about.
When you call us. If you call (888) 919-8088, we note your name, company, contact details and what you need, so we can follow up and prepare a quote. We treat these notes the same way as a form submission.
Technical information. To stop spam and abuse, the form uses Cloudflare Turnstile, and we store a salted, one-way hash of your IP address so we can limit repeated submissions. We also record the page you sent the form from, the first page you visited on this site, the website that referred you (its name only), your browser’s user agent, and an approximate location (city, region and country) that Cloudflare derives from your IP address. We use these to understand which city and service you are asking about; we do not store your IP address itself.
We do not collect payment details on this site.
How we use it
We use the information you send to reply to you, prepare a quote and, if you become a client, deliver our services. We use technical information only to protect the form from spam and abuse and to keep the site working.
Sharing
We share information only with service providers who help us run this site or deliver our services, such as our hosting and email providers, and only as needed for that purpose. We may also disclose information when the law requires it. We do not sell or rent personal information, and we do not share it for cross-context behavioral advertising.
Cookies and analytics
This site does not use advertising or tracking cookies. To fill in the city and service on the quote form, your browser keeps the first page you opened on this visit and the name of the site that referred you in session storage. That information stays in your browser, is cleared when you close the tab, and reaches us only if you send the form. Cloudflare Turnstile may set strictly necessary cookies or use browser signals to tell people from bots when you use the form. If we use analytics, it is cookieless and reports only aggregate traffic. You can block or delete cookies in your browser settings; the site will still work.
Emails we send you
We use your email address and phone number to reply to your request, arrange a call and send your quote. We may send an automatic confirmation that your request arrived. We do not add you to a marketing list or newsletter.
Where information is stored
This site is hosted on Cloudflare. Form submissions are stored in Cloudflare’s database service, and notification emails are delivered through our email provider. These providers process information on our behalf and under their own security and privacy commitments.
Security and retention
Form submissions are stored in an access-controlled database and sent to our team by encrypted email. We keep quote requests for as long as needed to respond and to maintain business records, and we delete them on request unless the law requires us to keep them.
Your choices and rights
You can ask us to tell you what information we hold about you, to correct it or to delete it. Send the request through our contact form and mention privacy in the message. We will confirm your identity before acting and respond within the time the law requires.
Information in client systems
If you become a client, we work inside your computers, accounts and Microsoft 365 to deliver managed IT. How we handle the data in those systems is set out in your services agreement, not in this website policy.
California residents
If you live in California, the California Consumer Privacy Act gives you the right to know what personal information we collect, use and disclose; to request deletion or correction; to opt out of the sale or sharing of personal information; and not to be treated differently for using these rights. We do not sell or share personal information as those terms are defined in the law. To make a request, use our contact form. An authorized agent may make a request on your behalf with your written permission.
Other states
Several states, including Texas, Colorado, Virginia and others, have their own privacy laws. Whichever state you live in, you can use the choices described above, and we handle every request the same way.
Children
This site is meant for businesses and is not directed to children under 13. We do not knowingly collect information from children.
Changes
We may update this policy as our practices change. The current version is always on this page.
Contact
Questions about privacy? Use our contact form and mention privacy in your message, or call (888) 919-8088 Monday to Friday, 8:00 AM to 5:00 PM in your local time zone. We do not publish an email address on this site.