Why small businesses are targets
Most attacks on small and mid-sized businesses do not start with a movie-style hack. They start with a stolen password, a convincing email or an unpatched laptop. Criminals know smaller firms move money, hold sensitive data and often lack someone watching for warning signs. Good security is mostly about closing those common doors and noticing quickly when someone tries one.
Layered protection
No single product stops every attack, so we stack controls that cover for each other:
- Endpoint protection on every workstation and server, managed and kept current.
- Multi-factor authentication on email, remote access and admin accounts.
- Email security that filters phishing and impersonation attempts before they reach inboxes.
- Access controls so people only reach the data their job needs.
- Patching on a schedule, with exceptions tracked.
- Tested backups kept separate from the systems they protect, so ransomware cannot take both.
Monitoring for warning signs
Tools only help if someone acts on them. We monitor for suspicious sign-ins, new mailbox forwarding rules, unexpected admin changes and unusual email activity. During office hours, an engineer reviews alerts and takes action, such as locking an account, resetting credentials or isolating a device.
Staff training
Your people are part of the defense. Short, practical lessons and realistic phishing practice teach staff what fake invoices, login pages and payment requests look like in their own inbox. See security awareness training.
Cyber insurance requirements
Insurers now ask detailed questions about MFA, backups, endpoint protection and training before they quote or renew. We help you answer those questions accurately and put any missing controls in place first, so a claim is not denied because a form said one thing and reality said another. Our guide to cyber insurance security requirements explains what insurers commonly ask.
Part of managed IT
Cybersecurity is delivered as part of full managed IT, not as a separate product. Security depends on patched devices, clean accounts and working backups, and those come from managing the whole environment.
What a security review covers
Every new client starts with a review of where things stand. We check multi-factor authentication coverage, admin accounts, Microsoft 365 security settings, endpoint protection on every device, patch levels, firewall rules, backup separation and who can reach which files. We also look at the practical risks that do not show up in a scan, such as shared passwords, former employees who still have access and payment approvals that rely on email alone. The result is a short, ranked list of fixes in plain language, so you know what matters most and what it costs to close.
What happens when we see a warning sign
When monitoring flags something, such as a sign-in from an unexpected country or a new rule that forwards a mailbox outside the company, an engineer reviews it during office hours. If it looks real, we contain it first: lock the account, end active sessions, reset credentials or isolate the device from the network. Then we work out what happened, tell you plainly and fix the gap that allowed it. If personal data may be involved, our guide to data breach notification laws explains what comes next.
Questions to ask any security provider
Whoever you choose, ask them to explain in plain words: which tools run on each device, who watches the alerts and during which hours, how backups are protected from ransomware, how they handle a compromised mailbox and what evidence they can give your insurer. Clear answers to those questions matter more than a long list of product names.
Security for people who work away from the office
Staff who work from home, a client site or a hotel need the same protection as the people at their desks. Endpoint protection and patching follow each laptop wherever it goes, sign-ins are checked against location and device rules, and company files live in Microsoft 365 rather than on personal computers. Home routers and shared family computers are outside your control, so we design security around the device and the account instead of the network.
Where we work
We protect businesses in 20 major US cities and other US cities, remote-first, with on-site help coordinated locally.