Growing Dallas companies often hire one IT generalist, then find they need help with security tools, Microsoft 365 and new locations. Co-managed IT gives Dallas IT staff a partner without taking away control.

How we split the work

A written split of duties: your staff keep the work they know best and we take the routine and specialized tasks.

Who we back up in Dallas

In-house IT staff at financial advisory firms, medical practices, logistics and distribution companies, real estate and property management firms and law firms across Downtown, Uptown and Las Colinas.

Shared tools and documentation

Your staff use the same monitoring, ticketing and documentation we do.

Security depth for a small IT team

Few small IT departments have time to watch security alerts, tune Microsoft 365 and prepare for insurance questionnaires. We bring that depth to Dallas IT teams, with endpoint protection, MFA, email security and monitoring for suspicious activity.

Cover for vacations and busy seasons

When your IT person is out, or a project lands at the same time as a busy season, our help desk and engineers step in using the same documentation, so nothing falls through the cracks.

Headquarters moves and fast growth

Companies keep relocating headquarters to Plano, Frisco, Irving and Las Colinas, and they often arrive with a small IT team and a long setup list. New offices need networks, phones, security and onboarding for dozens of new hires at once. We add hands for the buildout and the surge of tickets, then settle into routine monitoring and patching. With sites spread from Fort Worth to McKinney, remote support saves your staff a lot of time on the tollway.

Getting a quote

Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.

Office hours in Dallas

Office hours for Dallas clients are Monday to Friday, 8:00 AM to 5:00 PM Central. The help desk, monitoring and security response all run during these hours. Read more about co-managed IT or see all IT services in Dallas.

Client reviews

What clients say

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. … Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

[Ramiro] is someone You can absolutely trust. He's exceeding expectations and I wholeheartedly recommend his services. His extensive experience in this field is invaluable

RaulClient

Thank you Ramiro for your patience and professionalism! You always have a positive attitude and a great sense of humor! Keep up the good work!

ShannanClient

Questions

Frequently asked questions

Will co-managed IT replace our Dallas IT employee?

No. The goal is to support your staff, not replace them.

Do you work with in-house IT teams in Dallas?

Yes. Growing Dallas companies often hire one IT generalist, then find they need help with security tools, Microsoft 365 and new locations.

What hours do you cover for Dallas IT teams?

Monday to Friday, 8:00 AM to 5:00 PM Central. Wherever your office is, we support you during your own normal business hours, so the hours are always in your local time zone.

Co-Managed IT for your Dallas office

Tell us about your team and we will put together a quote.