Dallas manufacturers build electronics, aerospace parts, food products, plastics and building materials, and every line depends on systems that stay up. ITServices.Tech handles IT services for Dallas manufacturers under one agreement, from the help desk and Microsoft 365 to security and backups.
Manufacturing across Dallas and its suburbs
North Texas manufacturing is spread out. Semiconductor and electronics work clusters around Richardson and the Telecom Corridor, contract manufacturers and machine shops fill industrial parks in Garland, Mesquite, Carrollton and Grand Prairie, and food, packaging and plastics plants line the highways south of downtown. Many of these companies are owned by private equity or family groups and run lean, with one IT person or none at all.
What they share is a front office on Microsoft 365, an ERP or MRP system that drives purchasing and scheduling, and a plant floor full of PCs that operators, inspectors and shipping clerks use all day.
Customer audits and quality records
Larger customers in aerospace, automotive and electronics audit their suppliers, and IT shows up in those audits more every year. Auditors ask who can change a drawing, how long inspection records are kept, whether backups are tested and how a former employee loses access. Clean user accounts, version history on controlled documents, written backup checks and an offboarding checklist give you straight answers when the auditor asks.
Hail, tornadoes and a cold plant
Dallas plants lose power to spring hail and tornadoes, like the October 2019 tornado that cut across North Dallas, and the February 2021 freeze shut many plants for days. Network closets and servers need battery backup sized for a clean shutdown, and the systems that print shipping labels and run the ERP should be able to come back from a backup on new hardware if a roof fails over the server room.
Plant floor PCs and the network behind them
Operator terminals, label printers, scales and inspection stations rarely get the attention office PCs do, yet a failed one can stop a line. We keep an inventory of every plant floor device, patch the ones that can be patched, isolate the ones that cannot, and keep spare PCs imaged and ready so a failed terminal is swapped instead of rebuilt. Machine controllers and PLC programming stay with your integrator.
IT services for Dallas manufacturers
- Support for the shop-floor network and machine PCs
- Server, backups and user access for your ERP
- Office and shop-floor networks kept separate and secure
- CMMC preparation for defense suppliers
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the systems you already run, such as Epicor, JobBOSS, SAP Business One and Microsoft Dynamics, along with SolidWorks, AutoCAD, Mastercam and label software like BarTender, without making you replace them. PLC and controller programming stays with your machine vendor or integrator.
Security and compliance
We help defense suppliers prepare for CMMC Level 1 and Level 2 (NIST SP 800-171) with a gap review, policies and security controls. The formal assessment is done by an outside assessor (C3PAO).
Under Texas law, a business must notify affected people of a breach of their sensitive personal information within 60 days, and the Texas Attorney General within 30 days when 250 or more Texans are affected.
Office hours in Dallas
Office hours for Dallas clients are Monday to Friday, 8:00 AM to 5:00 PM Central, in your own time zone.
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