Fast-growing Austin companies often have a technical founder or one IT hire who wants a partner for security, patching and backups. Co-managed IT gives Austin IT staff a partner without taking away control.
How we split the work
We agree in writing who owns what, for example your team handles users and business apps while we handle patching, backups, security monitoring and the network.
Who we back up in Austin
In-house IT staff at defense suppliers, manufacturers, medical practices, law firms and nonprofits across Downtown, the Domain and East Austin.
Shared tools and documentation
Monitoring, tickets and documentation are shared, so handoffs are clean.
Security depth for a small IT team
Few small IT departments have time to watch security alerts, tune Microsoft 365 and prepare for insurance questionnaires. We bring that depth to Austin IT teams, with endpoint protection, MFA, email security and monitoring for suspicious activity.
Cover for vacations and busy seasons
When your IT person is out, or a project lands at the same time as a busy season, our help desk and engineers step in using the same documentation, so nothing falls through the cracks.
The first IT hire at a growing company
Austin startups and suppliers to the Samsung and Tesla plants often grow faster than their IT staff. The first IT hire ends up handling laptops, cloud accounts, security questionnaires and office moves alone. We give that person backup: we take patching, monitoring and routine tickets and help write the policies investors and customers ask for.
Getting a quote
Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.
Office hours in Austin
Office hours for Austin clients are Monday to Friday, 8:00 AM to 5:00 PM Central. The help desk, monitoring and security response all run during these hours. Read more about co-managed IT or see all IT services in Austin.