Austin manufacturers make chips, electronics, equipment parts and vehicles, and their customers hold them to exacting standards. ITServices.Tech delivers IT services for Austin manufacturers: support, security, backups and planning under one agreement, for the front office and the production floor.
A manufacturing region built on chips and cars
Central Texas manufacturing grew up around semiconductors. Samsung has made chips in Austin for decades and is building a new fab in Taylor, NXP runs fabs in the city, and Applied Materials has a large operation here. Tesla’s Giga Texas brought another wave of suppliers to the east side. Around them sit precision machine shops, cleanroom service companies, electronics assemblers and fabricators in Round Rock, Pflugerville, Hutto and along SH 130.
Supplying demanding customers
Selling to chipmakers and automakers means quality systems, traceability and customer security reviews. Expect questions about who can reach production data, how engineering changes are controlled and how fast you could recover from ransomware. Some suppliers also handle technical data covered by United States export rules. Clear user accounts, controlled document folders, logged access and tested backups let you answer those reviews honestly.
Fast growth on a thin IT bench
Many Austin area suppliers doubled in size in a few years and still run IT the way they did with twenty people: shared logins on the floor, an aging server in a closet and no record of what is on the network. We bring order without stopping production: an inventory of every device, named accounts, patching on a schedule the plant can live with, and spare floor PCs ready to swap.
Freezes, ice and flash floods
The 2021 winter storm and the February 2023 ice storm cut power across Austin for days, and Central Texas is nicknamed Flash Flood Alley for good reason. Servers and switches need battery backup and clean shutdown, and production data needs off-site copies that can be restored somewhere dry if the plant is closed.
Office systems that keep orders moving
Quotes, purchase orders, shipping documents and invoices all run through ERP, email and shared drives in the front office. We keep those systems patched and backed up, connect them cleanly to the shop floor and make sure a sales manager on the road can reach pricing and order status from a managed laptop.
IT services for Austin manufacturers
- Support for the shop-floor network and machine PCs
- Server, backups and user access for your ERP
- Office and shop-floor networks kept separate and secure
- CMMC preparation for defense suppliers
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the systems you already run, such as Epicor, JobBOSS, SAP Business One and Microsoft Dynamics, along with SolidWorks, AutoCAD, Mastercam and label software like BarTender, without making you replace them. PLC and controller programming stays with your machine vendor or integrator.
Security and compliance
We help defense suppliers prepare for CMMC Level 1 and Level 2 (NIST SP 800-171) with a gap review, policies and security controls. The formal assessment is done by an outside assessor (C3PAO).
Under Texas law, a business must notify affected people of a breach of their sensitive personal information within 60 days, and the Texas Attorney General within 30 days when 250 or more Texans are affected.
Office hours in Austin
Office hours for Austin clients are Monday to Friday, 8:00 AM to 5:00 PM Central, in your own time zone.
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