Austin medical practices care for one of the fastest-growing populations in Texas, across a metro that keeps spreading north and east. ITServices.Tech delivers IT services for Austin medical practices: support, security, backups and planning under one agreement.
Healthcare in Central Texas
The Dell Medical School at UT Austin, Dell Seton Medical Center and the large hospital systems in the region set the pace, while independent practices follow population growth into Round Rock, Cedar Park, Georgetown, Pflugerville and Kyle. New residents means new patients, new providers and often a second or third office opening before the first one is fully settled.
Texas privacy rules for patient data
Practices in Texas answer to the state’s medical records privacy law, chapter 181 of the Health and Safety Code, as well as HIPAA. The Texas law reaches more kinds of organizations than federal law does, expects staff to be trained on both sets of rules, and puts conditions on electronic disclosure. Staff HIPAA training with completion records is part of our service, and the technical side follows from it: encrypted devices, MFA, role-based access and audit logs.
Telehealth and hybrid staff
Austin practices adopted telehealth and remote billing early, and many keep a hybrid schedule. Providers need reliable video visits from the office or home, billing staff need secure access to the EHR and clearinghouse from anywhere, and every home connection has to meet the same standard as the office. Managed laptops and secure remote access make that practical.
Opening offices in the suburbs
A new office in Leander or Hutto needs internet ordered early, network equipment, exam room PCs, printers and phones that match the main office. We plan the build ahead of the opening date, so the first patient is seen on schedule and staff can work at either location without learning a new setup.
IT services for Austin medical practices
- Secure, monitored workstations and networks for exam rooms and the front desk
- Encryption, MFA and access controls for patient data
- Backups and recovery for practice systems
- HIPAA compliance training for staff
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the systems you already run, such as athenahealth, eClinicalWorks, NextGen and ModMed, along with e-prescribing, patient portals and fax-to-EHR tools, without making you replace them.
Texas data rules to know
Under Texas law, a business must notify affected people of a breach of their sensitive personal information within 60 days, and the Texas Attorney General within 30 days when 250 or more Texans are affected.
Office hours in Austin
Office hours for Austin clients are Monday to Friday, 8:00 AM to 5:00 PM Central, in your own time zone.
Read more about IT for medical practices, managed IT services in Austin or all IT services in Austin.