Austin dental offices are opening as fast as the suburbs are growing, and every chair depends on imaging and practice software. ITServices.Tech delivers IT services for Austin dental offices: support, security, backups and planning under one agreement.

Dental practices in a growing metro

New subdivisions in Leander, Liberty Hill, Hutto, Kyle and Buda bring new families looking for a dentist, and practices are opening to meet them, often as start-ups built from an empty lease space. Established offices in central Austin, meanwhile, are upgrading older equipment and moving practice software to the cloud.

Building a new office from scratch

A start-up practice needs network cabling planned before the walls close, internet service ordered early, imaging PCs sized for sensors and scanners, and phones and practice software ready for the first appointment. We work with your contractor and equipment vendors on the technology side, so opening day is about patients instead of troubleshooting.

Moving practice software to the cloud

Cloud versions of practice management software remove the server in the closet, but imaging often still needs local storage and fast workstations. We plan the move so schedules, charts and images come across intact, check that every operatory works the same afterward and retire the old server safely.

State and federal privacy rules

Dental offices handle protected health information under HIPAA and under Texas law in chapter 181 of the Health and Safety Code, which includes a staff training requirement. We secure every workstation, protect email with MFA and filtering, and keep encrypted backups of patient data and images off site, with restores tested regularly.

IT services for Austin dental offices

  • Chairside and front-desk PC support
  • Imaging workstation and network reliability
  • Backups for practice data and images
  • HIPAA compliance training

Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.

Software we support

We support the systems you already run, such as Dentrix, Eaglesoft and Open Dental, plus digital X-ray sensors, intraoral cameras and imaging software like Dexis, without making you replace them.

Texas data rules to know

Under Texas law, a business must notify affected people of a breach of their sensitive personal information within 60 days, and the Texas Attorney General within 30 days when 250 or more Texans are affected.

Office hours in Austin

Office hours for Austin clients are Monday to Friday, 8:00 AM to 5:00 PM Central, in your own time zone.

Read more about IT for dental offices, managed IT services in Austin or all IT services in Austin.

Client reviews

What clients say

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

Zain

[Ramiro] is someone You can absolutely trust. He's exceeding expectations and I wholeheartedly recommend his services. His extensive experience in this field is invaluable

Raul

Thank you Ramiro for your patience and professionalism! You always have a positive attitude and a great sense of humor! Keep up the good work!

Shannan

Great working experience with the team. Very professional and very helpful and patient. Really appreciate their work.

Curtis

Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. His dedication to getting our issues resolved in a timely manner has been amazing. Knowing he's just a call or text away is extremely reassuring.

Dee

[This team] has been a great experience for our team! … Amin has stopped in our office first thing when he hears we need his help! I recommend 10/10 to assist you in the IT world!

Ciana

Questions

Frequently asked questions

We are opening a new practice. When should we call you?

Before construction, ideally. Cabling, internet orders and equipment planning are much easier while the space is still being built out.

Can we move to cloud practice software?

Usually, yes. We plan the move, keep imaging working with local storage where needed and retire the old server safely.

Does Texas law add anything to HIPAA for dentists?

Yes. Chapter 181 of the Texas Health and Safety Code adds its own privacy rules and a staff training requirement.

Managed IT for Austin dental offices

Tell us about your team and systems and we will put together a quote.