Business email compromise is when a criminal gets into, or imitates, a mailbox to redirect payments. For Austin firms that send invoices, pay vendors or move client funds by wire, one convincing email can cost more than a year of IT.

Who gets targeted in Austin

Semiconductor and hardware suppliers around North Austin and the Interstate 35 corridor run shop-floor PCs and ERP systems that must stay up. Government contractors and defense suppliers in Central Texas need CMMC preparation alongside daily IT. Law firms and nonprofits downtown need secure document access for staff who split time between home and office.

Firms like these send and receive payments by email every week, which is exactly what attackers look for.

How mailbox takeovers start

A stolen password, a fake login page or a look-alike domain lets an attacker read mail, set hidden forwarding rules and send payment requests that look real.

Locking down Microsoft 365

Multi-factor authentication, conditional access, safe sign-in settings and mail flow rules close the common ways in. Filtering catches look-alike domains and malicious links before they reach the inbox.

Texas data rules to know

Under Texas law, a business must notify affected people of a breach of their sensitive personal information within 60 days, and the Texas Attorney General within 30 days when 250 or more Texans are affected.

A hacked mailbox often holds customer records, so an email takeover can become a reportable breach.

Watching for takeover signs

We monitor for suspicious sign-ins, new forwarding rules, account changes and unusual sending patterns. During office hours an engineer acts on alerts by locking the account, resetting credentials and checking what was sent.

Office hours in Austin

Office hours for Austin clients are Monday to Friday, 8:00 AM to 5:00 PM Central. Email security services is part of full managed IT for Austin clients, delivered remote-first with on-site help coordinated when it is needed.

Read more about email security services or see all IT services in Austin.

Client reviews

What clients say

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. … Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

The team at [this company] is incredible! From start to finish they guided us with a highly thoughtful approach and a thorough understanding of how to deliver on our needs.

OrlandoManaged IT client

I highly recommend Nuresh with [this team] for all of your IT needs. He is very professional and is there when you need him. … I wouldn't do business with any other IT provider!

CharoManaged IT client

Questions

Frequently asked questions

What should we do if a mailbox is hacked?

Call us right away. During office hours a support engineer will lock the account, remove bad rules and check what was sent.

Can you help stop wire fraud?

Yes. Email security, MFA, monitoring and simple call-back rules for bank detail changes stop most invoice fraud even when an email looks real.

Do you come on site in Austin?

When a visit is needed, we send someone or arrange a local partner.

Email protection for your Austin office

Tell us about your team and systems and we will put together a quote.