San Antonio logistics companies sit on the main trade route between Mexico and the rest of the United States. ITServices.Tech covers IT services for San Antonio logistics and distribution companies in a single agreement: help desk, security, backups and planning.
On the road to Laredo
Interstate 35 links San Antonio to Laredo, the busiest land port for trade with Mexico, and Interstate 10 runs east to Houston and west to El Paso. Port San Antonio offers rail, air cargo and industrial space, and warehouses and truck yards line the South Side, the east side and the I-35 corridor toward Schertz and New Braunfels.
Cross-border shipments and customs
Freight forwarders, brokers and carriers handle commercial invoices, entry data and partner information for shipments crossing the border. If a licensed customs broker discovers a breach of its records, 19 CFR 111.21 gives it three days to tell CBP. MFA, encryption, endpoint protection and secure links with partners in Mexico help prevent that situation.
Dispatch and drivers
Dispatch needs reliable phones, internet and transportation management software, and drivers depend on phones and tablets for routes, documents and electronic logs. We manage those devices, keep apps current and remotely lock or wipe any that go missing.
Warehouse technology
Warehouses rely on Wi-Fi coverage for scanners, label printers, workstations and the WMS. We survey and tune wireless coverage, keep spare devices configured and back up the systems that know where every pallet is.
Partners and bilingual teams
Many teams work in English and Spanish with partners on both sides of the border. Shared mailboxes, secure portals and clear access rules keep communications organized and protect shipment data as it moves between companies.
Ice, floods and closed highways
The 2021 freeze shut down roads and warehouses across Bexar County, and flash flooding can close low-water crossings and highway ramps without warning. Cloud-hosted dispatch, backups of the WMS and phones that ring wherever dispatchers are working let you reroute loads and keep customers informed when the yard is unreachable.
IT services for San Antonio logistics and distribution companies
- Warehouse Wi-Fi for scanners
- Label printer and workstation support
- Server, backups and user access for your WMS or ERP
- Internet failover for dispatch
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the systems you already run, such as NetSuite, Fishbowl and Microsoft Dynamics, along with Zebra scanners, label printers and dispatch and TMS software, without making you replace them.
Texas data rules to know
Under Texas law, a business must notify affected people of a breach of their sensitive personal information within 60 days, and the Texas Attorney General within 30 days when 250 or more Texans are affected.
Office hours in San Antonio
Office hours for San Antonio clients are Monday to Friday, 8:00 AM to 5:00 PM Central, in your own time zone.
Read more about IT for logistics and distribution companies, managed IT services in San Antonio or all IT services in San Antonio.