Miami firms with an internal IT manager often want a partner for security monitoring and hurricane-season readiness. Co-managed IT gives Miami IT staff a partner without taking away control.
How we split the work
Your IT lead sets priorities and we take agreed areas such as patching, backups, monitoring and network care.
Who we back up in Miami
In-house IT staff at logistics and distribution companies, financial advisory firms, real estate and property management firms, law firms and medical practices across Brickell, Downtown and Doral.
Shared tools and documentation
Everyone works from the same tools and the same documentation.
Security depth for a small IT team
Few small IT departments have time to watch security alerts, tune Microsoft 365 and prepare for insurance questionnaires. We bring that depth to Miami IT teams, with endpoint protection, MFA, email security and monitoring for suspicious activity.
Cover for vacations and busy seasons
When your IT person is out, or a project lands at the same time as a busy season, our help desk and engineers step in using the same documentation, so nothing falls through the cracks.
Regional offices and hurricane season
Many companies run their Latin America operations from Brickell or Doral, so a small IT team may support offices in several countries plus the Miami headquarters. We take routine monitoring, patching and help desk tickets for the Miami office so your staff can focus on the wider region. Before each hurricane season we review backups, failover and remote access with you, and after a storm we help bring systems and staff back online.
Getting a quote
Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.
Office hours in Miami
Office hours for Miami clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern. The help desk, monitoring and security response all run during these hours. Read more about co-managed IT or see all IT services in Miami.