IT support for Denver offices from Downtown and LoDo to Aurora. Remote support reaches the Tech Center, Boulder and Golden without Interstate 25 traffic.

IT support for Downtown, LoDo and beyond

We support Denver offices in Downtown and LoDo, the Denver Tech Center, Cherry Creek and RiNo and nearby Aurora, Lakewood and Englewood.

How support works

Call us with an urgent issue during office hours and a support engineer picks it up, starts remote troubleshooting and keeps you updated.

Part of managed IT

The help desk is part of managed IT and is not offered on its own, unless it is part of co-managed IT services. The people who answer are the people who manage your systems.

On-site help in Denver

When something needs hands on site, we arrange it with a local partner.

Your software, supported

Our engineers support the applications Denver businesses run on. For defense contractors that often means Microsoft 365 GCC High and secure CUI file sharing; for construction that often means Procore, Bluebeam Revu and Sage 300 CRE. Everyone gets help with Microsoft 365, and we work directly with software vendors when an issue sits inside their product.

What the help desk handles

Password and MFA problems, Outlook and Teams issues, printers, slow computers, new hire setup, shared drive access, Wi-Fi trouble and the hundred other things that stop work. Each request is logged, so you can see the history of every issue.

Support from LoDo to the Tech Center

Denver offices in LoDo, the Denver Tech Center, Boulder and Golden get the same help desk. Staff who work from mountain towns get help with weaker connections.

Getting a quote

Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.

Office hours in Denver

Office hours for Denver clients are Monday to Friday, 8:00 AM to 5:00 PM Mountain. The help desk, monitoring and security response all run during these hours. Read more about IT support or see all IT services in Denver.

Client reviews

What clients say

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. … Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

They have thoroughly advised our staff on our new IT system and provide ongoing support … We like having immediate support that is incredibly responsive and capable. On top of it, Imtiyaz and the entire crew couldn't be nicer.

AnnakarenAgency

I had a great experience working with Amin. Very professional, communicative, and made the process smooth from start to finish. Highly recommend them for anyone needing reliable and efficient service!

MerandieClient

Questions

Frequently asked questions

Can we get IT support in Denver without managed IT?

No. The help desk is part of managed IT and is not offered on its own, unless it is part of co-managed IT services. Denver clients get the help desk with full managed IT or co-managed IT.

What are your IT support hours in Denver?

Monday to Friday, 8:00 AM to 5:00 PM Mountain. Wherever your office is, we support you during your own normal business hours, so the hours are always in your local time zone.

Do you support offices outside central Denver?

Yes, including Aurora, Lakewood, Englewood and Littleton.

IT Support for your Denver office

Tell us about your team and we will put together a quote.