IT support for San Francisco offices from the Financial District to San Mateo. Remote support reaches offices across the city and the East Bay without bridge traffic.
IT support for the Financial District and beyond
We support San Francisco offices in the Financial District, SoMa, Mission Bay and Union Square and nearby San Mateo, Emeryville and Walnut Creek.
How support works
Call us with an urgent issue during office hours and a support engineer picks it up, starts remote troubleshooting and keeps you updated.
Part of managed IT
The help desk is part of managed IT and is not offered on its own, unless it is part of co-managed IT services. The people who answer are the people who manage your systems.
On-site help in San Francisco
When something needs hands on site, we arrange it with a local partner.
Your software, supported
Our engineers support the applications San Francisco businesses run on. For financial advisors that often means Redtail, Orion and custodian portals; for law firms that often means Clio, NetDocuments and Adobe Acrobat. Everyone gets help with Microsoft 365, and we work directly with software vendors when an issue sits inside their product.
What the help desk handles
Password and MFA problems, Outlook and Teams issues, printers, slow computers, new hire setup, shared drive access, Wi-Fi trouble and the hundred other things that stop work. Each request is logged, so you can see the history of every issue.
Getting a quote
Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.
Office hours in San Francisco
Office hours for San Francisco clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific. The help desk, monitoring and security response all run during these hours. Read more about IT support or see all IT services in San Francisco.