San Francisco organizations often have a small IT team that wants help with security tools and Microsoft 365. Co-managed IT gives San Francisco IT staff a partner without taking away control.

How we split the work

A written split of duties: your staff keep the work they know best and we take the routine and specialized tasks.

Who we back up in San Francisco

In-house IT staff at financial advisory firms, law firms, nonprofits, accounting and tax firms and medical practices across the Financial District, SoMa and Mission Bay.

Shared tools and documentation

Monitoring, tickets and documentation are shared, so handoffs are clean.

Security depth for a small IT team

Few small IT departments have time to watch security alerts, tune Microsoft 365 and prepare for insurance questionnaires. We bring that depth to San Francisco IT teams, with endpoint protection, MFA, email security and monitoring for suspicious activity.

Cover for vacations and busy seasons

When your IT person is out, or a project lands at the same time as a busy season, our help desk and engineers step in using the same documentation, so nothing falls through the cracks.

Smaller offices, more cloud apps

San Francisco companies have shrunk their downtown offices and added cloud apps. IT staff struggle to keep track of accounts and offboarding. We help inventory apps, manage sign-ins and close access when people leave.

Getting a quote

Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.

Office hours in San Francisco

Office hours for San Francisco clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific. The help desk, monitoring and security response all run during these hours. Read more about co-managed IT or see all IT services in San Francisco.

Client reviews

What clients say

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. … Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

Great working experience with the team. Very professional and very helpful and patient. Really appreciate their work.

CurtisClient

Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. His dedication to getting our issues resolved in a timely manner has been amazing. Knowing he's just a call or text away is extremely reassuring.

DeeOffice team

Questions

Frequently asked questions

Will co-managed IT replace our San Francisco IT employee?

No. The goal is to support your staff, not replace them.

Do you work with in-house IT teams in San Francisco?

Yes. San Francisco organizations often have a small IT team that wants help with security tools and Microsoft 365.

What hours do you cover for San Francisco IT teams?

Monday to Friday, 8:00 AM to 5:00 PM Pacific. Wherever your office is, we support you during your own normal business hours, so the hours are always in your local time zone.

Co-Managed IT for your San Francisco office

Tell us about your team and we will put together a quote.