Silicon Valley firms usually have technical staff and want a partner for routine IT, security monitoring and documentation. Co-managed IT gives San Jose IT staff a partner without taking away control.
How we split the work
Your IT lead sets priorities and we take agreed areas such as patching, backups, monitoring and network care.
Who we back up in San Jose
In-house IT staff at manufacturers, architecture and engineering firms, medical practices, accounting and tax firms and defense suppliers across Downtown, North San Jose and Santa Clara.
Shared tools and documentation
Monitoring, tickets and documentation are shared, so handoffs are clean.
Security depth for a small IT team
Few small IT departments have time to watch security alerts, tune Microsoft 365 and prepare for insurance questionnaires. We bring that depth to San Jose IT teams, with endpoint protection, MFA, email security and monitoring for suspicious activity.
Cover for vacations and busy seasons
When your IT person is out, or a project lands at the same time as a busy season, our help desk and engineers step in using the same documentation, so nothing falls through the cracks.
Engineers with their own machines
In San Jose engineering firms, many staff run Mac and Linux workstations they set up themselves. Small IT teams struggle to keep them patched and secured. We add device management, monitoring and patching that respect how engineers work.
Getting a quote
Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.
Office hours in San Jose
Office hours for San Jose clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific. The help desk, monitoring and security response all run during these hours. Read more about co-managed IT or see all IT services in San Jose.