San Jose manufacturers build chipmaking tools, network gear, medical devices, batteries and prototype hardware in the valley where the semiconductor industry began. ITServices.Tech gives San Jose manufacturers a managed IT program built around four jobs: answering staff questions, guarding against attacks, keeping recoverable backups and planning technology spending.

Hardware in Silicon Valley

Applied Materials, Intel, Nvidia and AMD are based in Santa Clara, KLA in Milpitas and Cisco in North San Jose. Around them are hundreds of smaller firms: printed circuit board assemblers in Milpitas and Fremont, precision machine shops, test labs and startups building robots, batteries and medical devices in Sunnyvale and San Jose.

Export rules and foreign national staff

Federal export rules on advanced chips and chipmaking equipment have tightened several times since 2022. Sharing controlled technology with a foreign national employee inside the United States can count as a deemed export that needs a license. We help you tag controlled design files, limit access by person and keep records your export compliance lead can show.

Design files are the crown jewels

Schematics, board layouts, firmware and process recipes are what competitors and foreign intelligence services want most. Endpoint monitoring, data loss controls on email and cloud storage, and alerts when someone downloads far more than usual protect that work.

Prototype labs and test benches

Lab PCs that run oscilloscopes, test fixtures and instrument software often stay on old operating systems for years. We keep them on a separate network, back up their configurations and manage how data moves off them.

Contract manufacturers and NPI

New product introduction means sharing drawings, bills of materials and test plans with contract manufacturers in Asia and Mexico. Secure portals with expiring access and watermarked files let you share what partners need without handing over everything.

Shutoffs and the Hayward fault

Fire-season shutoffs from PG&E can darken a building for a day or more, and the Hayward and San Andreas faults run right past the valley. A battery and generator plan for the server room, racks anchored to the floor and an offsite copy of every repository in another region let engineering pick up again.

IT services for San Jose manufacturers

  • Support for the shop-floor network and machine PCs
  • Server, backups and user access for your ERP
  • Office and shop-floor networks kept separate and secure
  • CMMC preparation for defense suppliers

Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.

Software we support

We support the systems you already run, such as Epicor, JobBOSS, SAP Business One and Microsoft Dynamics, along with SolidWorks, AutoCAD, Mastercam and label software like BarTender, without making you replace them. PLC and controller programming stays with your machine vendor or integrator.

Security and compliance

We help defense suppliers prepare for CMMC Level 1 and Level 2 (NIST SP 800-171) with a gap review, policies and security controls. The formal assessment is done by an outside assessor (C3PAO).

California’s privacy laws, including the CCPA, give residents rights over their personal information and raise the stakes of a breach.

Office hours in San Jose

Office hours for San Jose clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific, in your own time zone.

Read more about IT for manufacturers, managed IT services in San Jose or all IT services in San Jose.

Client reviews

What clients say

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

Josie

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

Zain

Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. His dedication to getting our issues resolved in a timely manner has been amazing. Knowing he's just a call or text away is extremely reassuring.

Dee

[This team] has been a great experience for our team! … Amin has stopped in our office first thing when he hears we need his help! I recommend 10/10 to assist you in the IT world!

Ciana

They have thoroughly advised our staff on our new IT system and provide ongoing support … We like having immediate support that is incredibly responsive and capable. On top of it, Imtiyaz and the entire crew couldn't be nicer.

Annakaren

I had a great experience working with Amin. Very professional, communicative, and made the process smooth from start to finish. Highly recommend them for anyone needing reliable and efficient service!

Merandie

Questions

Frequently asked questions

Our engineers include foreign nationals. Do export rules apply?

They can. Sharing controlled technology with a foreign national may be a deemed export. We help limit access and keep records.

How do we protect our design files?

With endpoint monitoring, data loss controls and alerts on unusual downloads.

Can you support lab test benches?

Yes. Benches get their own network segment, and we keep a copy of each one's setup so it can be rebuilt.

Managed IT for San Jose manufacturers

Tell us about your team and systems and we will put together a quote.