Nashville’s healthcare cluster makes patient data security a constant concern for vendors and practices alike. We put layered protection in place for Nashville businesses as part of full managed IT.
Layered protection
Endpoint protection on every device, multi-factor authentication, email filtering, access controls and tested backups work together.
Protecting accounting and tax firms in Nashville
The FTC Safeguards Rule applies to most tax preparers and accounting firms that handle customer information, regardless of size.
Training your staff
Staff learn to spot phishing, fake login pages and payment fraud through short lessons and practice emails.
Monitoring for warning signs
We watch for suspicious sign-ins, new mailbox forwarding rules, unexpected admin changes and unusual email activity across your Nashville accounts. During office hours an engineer reviews alerts and acts: locking an account, resetting credentials or isolating a device.
Backups that survive ransomware
Backups are kept separate from your network and protected from deletion, then tested on a schedule, so ransomware cannot take your data and your recovery copy together. See backup and disaster recovery.
Cyber insurance
Insurers now ask about MFA, endpoint protection, backups and training before they quote. We help Nashville clients put those controls in place and answer the questionnaire accurately. Read our guide to cyber insurance requirements.
What the Change Healthcare attack taught Nashville
In February 2024, ransomware shut down Change Healthcare, the claims and payments company that grew up in Nashville. Pharmacies across the country could not process prescriptions, and many physician practices went weeks without insurance payments. The lesson reaches well beyond health care: your security depends on the vendors you connect to. We help you list the outside services you rely on, learn what each one can reach in your systems and require multifactor sign-in on every vendor account. Then we plan how the business keeps working, and keeps getting paid, if one of those vendors goes dark for a long stretch.
When the network goes down downtown
On Christmas morning 2020, a bomb exploded on Second Avenue beside a telecom building, and phone, internet and 911 service failed across Middle Tennessee for days. Offices that relied on a single carrier were cut off even though their own buildings were fine. Our security planning in Nashville includes that kind of outage: a second internet line from a different carrier, cellular backup on the firewall, phones that can be rerouted to mobile devices and cloud copies of key systems. We test each failover on a schedule, because a backup link nobody has tried is only a guess.
Office hours in Nashville
Office hours for Nashville clients are Monday to Friday, 8:00 AM to 5:00 PM Central. The help desk, monitoring and security response all run during these hours. Read more about cybersecurity or see all IT services in Nashville.