Phones still matter for customers calling your Nashville office. We look after the phone system and the network it runs on together, so call quality and call flows stay right.
Keeping Nashville phones up
The 2020 tornado and the December 2020 downtown bombing that disrupted phone and internet service across the region showed why Nashville offices need failover and backups. Internet failover and call forwarding rules keep customers reaching you when the office line or power goes down.
Systems we support
We support cloud and on-premises PBX systems such as 3CX and Yeastar, along with desk phones, softphones and mobile apps.
Extensions and call flows
Adds, moves, hunt groups, auto attendants and voicemail changes are handled for you as ordinary support requests.
From Downtown to Mount Juliet
We support offices in Downtown, the Gulch, Midtown and Music Row, Cool Springs, Brentwood and Green Hills, and across Franklin, Brentwood, Murfreesboro, Hendersonville and Mount Juliet. Softphones and mobile apps let staff answer the main number wherever they are working.
Call quality
Choppy or dropped calls are usually a network problem. Because we manage both the phones and the network, there is no finger-pointing between vendors.
Office hours in Nashville
Office hours for Nashville clients are Monday to Friday, 8:00 AM to 5:00 PM Central. Phone system support is offered to Nashville managed IT clients, delivered remote-first with on-site help coordinated when it is needed.
Read more about business phone systems or see all IT services in Nashville.
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