Charlotte’s banking cluster means vendors and small financial firms face detailed security questionnaires. We put layered protection in place for Charlotte businesses as part of full managed IT.

Layered protection

MFA, endpoint protection, email filtering, access controls and tested backups give you several layers instead of one.

Protecting accounting and tax firms in Charlotte

The FTC Safeguards Rule applies to most tax preparers and accounting firms that handle customer information, regardless of size.

Training your staff

Security awareness training and phishing practice teach staff to spot fake invoices and login pages.

Monitoring for warning signs

We watch for suspicious sign-ins, new mailbox forwarding rules, unexpected admin changes and unusual email activity across your Charlotte accounts. During office hours an engineer reviews alerts and acts: locking an account, resetting credentials or isolating a device.

Backups that survive ransomware

Backups are kept separate from your network and protected from deletion, then tested on a schedule, so ransomware cannot take your data and your recovery copy together. See backup and disaster recovery.

Cyber insurance

Insurers now ask about MFA, endpoint protection, backups and training before they quote. We help Charlotte clients put those controls in place and answer the questionnaire accurately. Read our guide to cyber insurance requirements.

When a bank is your customer

Charlotte is one of the largest banking centers in the country, and banks hold their suppliers to strict security standards. Law firms, marketing agencies, software vendors and staffing companies that serve them receive long security questionnaires and sometimes on-site assessments. We put the controls behind the answers in place, from multifactor sign-in and device encryption to logging and written incident plans, and help you answer truthfully. A clean questionnaire often decides whether you keep a bank as a client.

Two states, two sets of rules

Many Charlotte companies have staff and customers on both sides of the state line in Rock Hill, Fort Mill and Lancaster. North Carolina requires notice to the Attorney General’s Consumer Protection Division whenever residents are notified of a breach. South Carolina has its own breach statute, and it was the first state to adopt the insurance data security model law, so agencies licensed there need a written information security program. We help you map which rules apply to which data.

Office hours in Charlotte

Office hours for Charlotte clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern. The help desk, monitoring and security response all run during these hours. Read more about cybersecurity or see all IT services in Charlotte.

Client reviews

What clients say

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. … Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

Great working experience with the team. Very professional and very helpful and patient. Really appreciate their work.

CurtisClient

Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. His dedication to getting our issues resolved in a timely manner has been amazing. Knowing he's just a call or text away is extremely reassuring.

DeeOffice team

Questions

Frequently asked questions

What are the biggest cyber risks for Charlotte businesses?

Charlotte's banking cluster means vendors and small financial firms face detailed security questionnaires.

Is cybersecurity for Charlotte clients sold separately?

No. Charlotte clients get cybersecurity as part of full managed IT.

Cybersecurity for your Charlotte office

Tell us about your team and we will put together a quote.