Charlotte’s banking cluster means vendors and small financial firms face detailed security questionnaires. We put layered protection in place for Charlotte businesses as part of full managed IT.
Layered protection
MFA, endpoint protection, email filtering, access controls and tested backups give you several layers instead of one.
Protecting accounting and tax firms in Charlotte
The FTC Safeguards Rule applies to most tax preparers and accounting firms that handle customer information, regardless of size.
Training your staff
Security awareness training and phishing practice teach staff to spot fake invoices and login pages.
Monitoring for warning signs
We watch for suspicious sign-ins, new mailbox forwarding rules, unexpected admin changes and unusual email activity across your Charlotte accounts. During office hours an engineer reviews alerts and acts: locking an account, resetting credentials or isolating a device.
Backups that survive ransomware
Backups are kept separate from your network and protected from deletion, then tested on a schedule, so ransomware cannot take your data and your recovery copy together. See backup and disaster recovery.
Cyber insurance
Insurers now ask about MFA, endpoint protection, backups and training before they quote. We help Charlotte clients put those controls in place and answer the questionnaire accurately. Read our guide to cyber insurance requirements.
When a bank is your customer
Charlotte is one of the largest banking centers in the country, and banks hold their suppliers to strict security standards. Law firms, marketing agencies, software vendors and staffing companies that serve them receive long security questionnaires and sometimes on-site assessments. We put the controls behind the answers in place, from multifactor sign-in and device encryption to logging and written incident plans, and help you answer truthfully. A clean questionnaire often decides whether you keep a bank as a client.
Two states, two sets of rules
Many Charlotte companies have staff and customers on both sides of the state line in Rock Hill, Fort Mill and Lancaster. North Carolina requires notice to the Attorney General’s Consumer Protection Division whenever residents are notified of a breach. South Carolina has its own breach statute, and it was the first state to adopt the insurance data security model law, so agencies licensed there need a written information security program. We help you map which rules apply to which data.
Office hours in Charlotte
Office hours for Charlotte clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern. The help desk, monitoring and security response all run during these hours. Read more about cybersecurity or see all IT services in Charlotte.