Most attacks on Charlotte businesses start with an email that looks routine: a changed bank account, a shared file or a password reset. We train your staff to recognize those messages and give leaders a clear record of progress.

Training for Charlotte industries

Banking and financial firms in Uptown and Ballantyne need documented security for regulators and clients. Manufacturers across the region run shop-floor PCs and ERP systems. Distribution companies near the airport and Interstate 85 need reliable warehouse networks.

Each of these teams faces different scams, so lessons use examples that match the work your staff actually do.

What your staff learn

Lessons cover phishing, fake login pages, invoice and payment fraud, gift card scams and unsafe file sharing. Each lesson is short and fits around the workday.

Phishing practice without shaming

Simulated phishing emails show who needs extra help and track improvement over time. Nobody is called out in public; people who click get a short follow-up lesson instead.

North Carolina data rules to know

North Carolina’s Identity Theft Protection Act, N.C.G.S. 75-65, requires notice to affected people without unreasonable delay, and to the Consumer Protection Division of the Attorney General’s office whenever residents are notified.

Trained staff are the first defense against the kind of breach that triggers these duties, and training records show you took reasonable steps.

Records for insurers and auditors

Completion and phishing results are kept on record, which helps when a cyber insurer, auditor or client asks how you train your staff.

Office hours in Charlotte

Office hours for Charlotte clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern. Security awareness training is part of full managed IT for Charlotte clients, delivered remote-first with on-site help coordinated when it is needed.

Read more about security awareness training or see all IT services in Charlotte.

Client reviews

What clients say

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. … Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. His dedication to getting our issues resolved in a timely manner has been amazing. Knowing he's just a call or text away is extremely reassuring.

DeeOffice team

[This team] has been a great experience for our team! … Amin has stopped in our office first thing when he hears we need his help! I recommend 10/10 to assist you in the IT world!

CianaOffice team

Questions

Frequently asked questions

Do you offer HIPAA training for Charlotte medical and dental offices?

Yes. We offer HIPAA compliance training for staff and support the systems and controls behind your risk analysis or audit.

Is training part of managed IT?

Yes. Staff training is part of the cybersecurity included with full managed IT.

Do you come on site in Charlotte?

When a visit is needed, we send someone or arrange a local partner.

Security training for your Charlotte team

Tell us about your team and systems and we will put together a quote.