Unpatched computers are one of the easiest ways into a business. We keep every device in your Charlotte office updated, protected and visible, including laptops that rarely come into the office.

North Carolina data rules to know

North Carolina’s Identity Theft Protection Act, N.C.G.S. 75-65, requires notice to affected people without unreasonable delay, and to the Consumer Protection Division of the Attorney General’s office whenever residents are notified.

An encrypted laptop that goes missing is far less likely to become a reportable breach.

Patching on a schedule

Windows and common applications are updated on a schedule that avoids business hours, and failed updates are followed up until they are fixed.

Endpoint protection

Modern endpoint protection runs on every workstation and server, with alerts worked by our team.

From Uptown to Fort Mill

We support offices in Uptown, SouthPark, Ballantyne, South End, University City and the Airport area, and across Matthews, Huntersville, Concord, Mooresville and Fort Mill. Devices are managed over the internet, so a laptop in a home office gets the same updates as a desktop at headquarters.

Encryption and device health

Disk encryption and sign-in rules protect data on lost or stolen laptops. Monitoring flags low disk space, failing drives and aging hardware before they cause downtime.

Office hours in Charlotte

Office hours for Charlotte clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern. Endpoint protection and patch management is part of full managed IT for Charlotte clients, delivered remote-first with on-site help coordinated when it is needed.

Read more about endpoint protection and patch management or see all IT services in Charlotte.

Client reviews

What clients say

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. … Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

I had a great experience working with Amin. Very professional, communicative, and made the process smooth from start to finish. Highly recommend them for anyone needing reliable and efficient service!

MerandieClient

The team at [this company] is incredible! From start to finish they guided us with a highly thoughtful approach and a thorough understanding of how to deliver on our needs.

OrlandoManaged IT client

Questions

Frequently asked questions

Do you patch third-party apps too?

Yes, common applications are patched along with Windows.

What happens when a patch fails?

Failures are tracked and fixed by our team.

Do you come on site in Charlotte?

When a visit is needed, we send someone or arrange a local partner.

Protect every device in your Charlotte office

Tell us about your team and systems and we will put together a quote.