A backup only counts if it restores. We back up what your Charlotte office depends on, check every job and prove recovery works, so a failed drive, ransomware or a deleted folder is a bump instead of a crisis.
Charlotte weather and outages
Hurricane remnants such as Helene in 2024 and winter ice storms can bring long outages to the Charlotte region. We write a recovery plan with you that lists what gets restored first, who does what and how staff keep working if the office is closed.
What we protect
Servers, important workstations and cloud data such as Microsoft 365 mail, OneDrive and SharePoint are backed up, with copies kept away from your office.
Monitored and tested
Backup jobs are checked every day and failures are worked as tickets. We restore files and systems on a schedule to prove the backups work before you need them.
From Uptown to Fort Mill
We support offices in Uptown, SouthPark, Ballantyne, South End, University City and the Airport area, and across Matthews, Huntersville, Concord, Mooresville and Fort Mill. Cloud backups mean recovery does not depend on anyone reaching the office.
Ransomware resilience
Copies are kept separate from your network and protected from deletion, so ransomware cannot take your data and your recovery copy together.
Office hours in Charlotte
Office hours for Charlotte clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern. Backup and disaster recovery is part of full managed IT for Charlotte clients, delivered remote-first with on-site help coordinated when it is needed.
Read more about backup and disaster recovery or see all IT services in Charlotte.