Charlotte logistics companies operate around a major airline hub, an intermodal rail terminal on airport property and two key interstates. With ITServices.Tech, Charlotte logistics and distribution companies have one managed IT partner for support, cybersecurity, backups and planning.

Charlotte as a distribution hub

Interstates 85 and 77 cross in Charlotte, Charlotte Douglas is a major airline hub with growing cargo traffic, and Norfolk Southern runs an intermodal terminal on airport property. Distribution centers spread through Concord, Gastonia, Statesville and Rock Hill, serving the Southeast and the Port of Charleston.

Intermodal and warehouse systems

Rail-to-truck operations and warehouses run tracking, yard and warehouse systems every shift. Monitored networks, redundant internet, spare scanners and printers and tested recovery keep containers and trailers moving.

Customs and import data

Brokers and forwarders handle import filings for goods arriving through Charleston, Savannah and the airport. Under 19 CFR 111.21, a licensed customs broker must notify CBP within three days of discovering a breach of its records. Two-step sign-in, encryption and monitored endpoints reduce the risk.

Two-state operations

Many logistics companies run facilities in both Carolinas. Consistent networks, accounts and backups across sites make support simpler and keep standards the same everywhere.

Storms and ice

Helene and winter ice have shut roads and facilities across the region. Cloud dispatch, backups outside the area and staff able to work remotely keep freight moving.

IT services for Charlotte logistics and distribution companies

  • Warehouse Wi-Fi for scanners
  • Label printer and workstation support
  • Server, backups and user access for your WMS or ERP
  • Internet failover for dispatch

Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.

Software we support

We support the systems you already run, such as NetSuite, Fishbowl and Microsoft Dynamics, along with Zebra scanners, label printers and dispatch and TMS software, without making you replace them.

North Carolina data rules to know

North Carolina’s Identity Theft Protection Act, N.C.G.S. 75-65, requires notice to affected people without unreasonable delay, and to the Consumer Protection Division of the Attorney General’s office whenever residents are notified.

Office hours in Charlotte

Office hours for Charlotte clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern, in your own time zone.

Read more about IT for logistics and distribution companies, managed IT services in Charlotte or all IT services in Charlotte.

Client reviews

What clients say

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. … Their support team [is] quick to respond and assist. Well worth the investment for security.

Elle

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

Zain

Great working experience with the team. Very professional and very helpful and patient. Really appreciate their work.

Curtis

Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. His dedication to getting our issues resolved in a timely manner has been amazing. Knowing he's just a call or text away is extremely reassuring.

Dee

I highly recommend Nuresh with [this team] for all of your IT needs. He is very professional and is there when you need him. … I wouldn't do business with any other IT provider!

Charo

[This team] is always friendly and supportive whenever I have issues. There are days when I call them often and they are quick to respond. … He is AWESOME!!!

R.

Questions

Frequently asked questions

Can you support intermodal and yard systems?

Yes. We monitor networks, add redundant internet, keep spares ready and test recovery.

What breach rules apply to customs brokers?

Under 19 CFR 111.21, a licensed customs broker must notify CBP within three days of discovering a breach of its records.

We have facilities in both Carolinas. Can you support both?

Yes. We standardize networks, accounts and backups across every site.

Managed IT for Charlotte logistics and distribution companies

Tell us about your team and systems and we will put together a quote.