Business email compromise is when a criminal gets into, or imitates, a mailbox to redirect payments. For Charlotte firms that send invoices, pay vendors or move client funds by wire, one convincing email can cost more than a year of IT.
Who gets targeted in Charlotte
Banking and financial firms in Uptown and Ballantyne need documented security for regulators and clients. Manufacturers across the region run shop-floor PCs and ERP systems. Distribution companies near the airport and Interstate 85 need reliable warehouse networks.
Firms like these send and receive payments by email every week, which is exactly what attackers look for.
How mailbox takeovers start
A stolen password, a fake login page or a look-alike domain lets an attacker read mail, set hidden forwarding rules and send payment requests that look real.
Locking down Microsoft 365
Multi-factor authentication, conditional access, safe sign-in settings and mail flow rules close the common ways in. Filtering catches look-alike domains and malicious links before they reach the inbox.
North Carolina data rules to know
North Carolina’s Identity Theft Protection Act, N.C.G.S. 75-65, requires notice to affected people without unreasonable delay, and to the Consumer Protection Division of the Attorney General’s office whenever residents are notified.
A hacked mailbox often holds customer records, so an email takeover can become a reportable breach.
Watching for takeover signs
We monitor for suspicious sign-ins, new forwarding rules, account changes and unusual sending patterns. During office hours an engineer acts on alerts by locking the account, resetting credentials and checking what was sent.
Office hours in Charlotte
Office hours for Charlotte clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern. Email security services is part of full managed IT for Charlotte clients, delivered remote-first with on-site help coordinated when it is needed.
Read more about email security services or see all IT services in Charlotte.