Seattle firms often have capable in-house IT and want a partner for monitoring, patching and compliance controls. Co-managed IT gives Seattle IT staff a partner without taking away control.
How we split the work
A written split of duties: your staff keep the work they know best and we take the routine and specialized tasks.
Who we back up in Seattle
In-house IT staff at defense suppliers, manufacturers, logistics and distribution companies, medical practices and architecture and engineering firms across Downtown, South Lake Union and Pioneer Square.
Shared tools and documentation
Everyone works from the same tools and the same documentation.
Security depth for a small IT team
Few small IT departments have time to watch security alerts, tune Microsoft 365 and prepare for insurance questionnaires. We bring that depth to Seattle IT teams, with endpoint protection, MFA, email security and monitoring for suspicious activity.
Cover for vacations and busy seasons
When your IT person is out, or a project lands at the same time as a busy season, our help desk and engineers step in using the same documentation, so nothing falls through the cracks.
Hiring IT staff in a tech town
Seattle’s largest employers compete for the same systems administrators and security engineers that smaller companies need, and they pay accordingly. Many mid-size firms end up with one or two IT people covering cloud tenants, laptops, networks and security alone. Co-managed IT gives them a deeper bench without another hire: we take the patching, monitoring and routine tickets so your staff can focus on projects that move the business. When someone leaves, we cover the gap and help onboard the replacement. Our documentation stays with you, so knowledge does not walk out the door with a resignation.
Getting a quote
Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.
Office hours in Seattle
Office hours for Seattle clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific. The help desk, monitoring and security response all run during these hours. Read more about co-managed IT or see all IT services in Seattle.