Seattle medical practices handle patient information under HIPAA, Washington’s own health records act and a newer consumer health data law that reaches beyond the chart. Seattle medical practices can hand ITServices.Tech the whole IT workload as one managed service, covering staff support, protection from attacks, recoverable backups and budget planning.
Care across Puget Sound
UW Medicine, Swedish, Virginia Mason Franciscan, MultiCare, Seattle Children’s and Fred Hutch anchor care in the region. Independent clinics and specialty groups practice on First Hill, in the University District, in Bellevue and Kirkland and down the valley in Kent and Renton.
Washington law on top of HIPAA
The Uniform Health Care Information Act sets Washington’s own rules for disclosing records and answering patient requests. The My Health My Data Act, in force since 2024, covers consumer health data that HIPAA does not, such as information gathered by a practice website, online booking tools or marketing pixels, and lets consumers sue. We help map what your site and apps collect, remove trackers you do not need and keep HIPAA staff training documented.
Websites and patient apps
A booking widget, chat tool or analytics tag can send health-related details to outside companies without anyone noticing. We review what each script on your site sends, help you configure tools that sign business associate agreements and keep a record of the changes.
Storms and smoke
Windstorms knock out power for days, and wildfire smoke some summers drives patients toward telehealth. A cloud EHR, phones that ring through to staff at home and a video visit platform ready to use keep the schedule running.
The practice owns its risk analysis
HIPAA puts the security risk analysis on the practice. We supply the inventory, configurations and logs it needs and then carry out the safeguards it calls for.
IT services for Seattle medical practices
- Secure, monitored workstations and networks for exam rooms and the front desk
- Encryption, MFA and access controls for patient data
- Backups and recovery for practice systems
- HIPAA compliance training for staff
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the systems you already run, such as athenahealth, eClinicalWorks, NextGen and ModMed, along with e-prescribing, patient portals and fax-to-EHR tools, without making you replace them.
Washington data rules to know
Washington’s breach notification law, RCW 19.255.010, requires notice to affected residents within 30 days of discovering a breach, and to the Attorney General when more than 500 Washingtonians are affected. The My Health My Data Act adds rules for consumer health data.
Office hours in Seattle
Office hours for Seattle clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific, in your own time zone.
Read more about IT for medical practices, managed IT services in Seattle or all IT services in Seattle.