Phones still matter for customers calling your Seattle office. We look after the phone system and the network it runs on together, so call quality and call flows stay right.
Keeping Seattle phones up
Windstorms regularly knock out power around Puget Sound, and the region’s earthquake risk makes off-site backups a must. Internet failover and call forwarding rules keep customers reaching you when the office line or power goes down.
Systems we support
We support cloud and on-premises PBX systems such as 3CX and Yeastar, along with desk phones, softphones and mobile apps.
Extensions and call flows
Adds, moves, hunt groups, auto attendants and voicemail changes are handled for you as ordinary support requests.
From Downtown to Tukwila
We support offices in Downtown, South Lake Union, Pioneer Square, Bellevue, Redmond and the Kent Valley, and across Bellevue, Redmond, Kirkland, Kent and Tukwila. Softphones and mobile apps let staff answer the main number wherever they are working.
Call quality
Choppy or dropped calls are usually a network problem. Because we manage both the phones and the network, there is no finger-pointing between vendors.
Office hours in Seattle
Office hours for Seattle clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific. Phone system support is offered to Seattle managed IT clients, delivered remote-first with on-site help coordinated when it is needed.
Read more about business phone systems or see all IT services in Seattle.