Managed IT for Seattle businesses: one team for your staff’s support, your systems and your security. We look after the help desk, devices, Microsoft 365, security and backups for growing Seattle companies.
What managed IT covers for Seattle companies
Help desk for every employee, monitoring and patching for every device, Microsoft 365 administration, security tools, backups and planning, all under one agreement.
What a typical Seattle client looks like
Picture a 30-person aerospace parts supplier in Kent with CAD workstations, an ERP server and a defense contract that requires CMMC. That is an example of the kind of business we support in Seattle, not a named client, and it shows how one agreement covers the office, the people who work away from it and the security questions customers and insurers ask.
Offices we manage in Seattle
Clients in Pioneer Square, Bellevue and Redmond and out to Kirkland and Tukwila, most often defense suppliers, manufacturers and logistics and distribution companies.
Remote-first, on-site when needed
Remote support reaches Seattle and Eastside offices without bridge traffic. When something needs hands on site, we arrange it with a local partner.
How support works
For urgent issues during office hours, you call us and a support engineer picks it up, starts remote troubleshooting and keeps you updated until it is resolved. Everything else comes in as a ticket and is worked in priority order. Most problems are fixed remotely, without anyone driving across Seattle.
Security and backups included
Every Seattle agreement includes endpoint protection, multi-factor authentication, email security, monitoring for suspicious sign-ins and tested backups. Security is part of managed IT, not an add-on. See cybersecurity and backup and recovery.
Getting a quote in Seattle
Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.
Office hours in Seattle
Office hours for Seattle clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific. The help desk, monitoring and security response all run during these hours. Read more about managed IT or see all IT services in Seattle.