Seattle community banks finance small businesses, commercial real estate, maritime and fishing operations and growing companies around Puget Sound. Seattle community banks can hand ITServices.Tech the whole IT workload as one managed service, covering staff support, protection from attacks, recoverable backups and budget planning.
Banking in Puget Sound
Community banks in the region lend to restaurants, contractors, fishing vessel owners, real estate investors and technology firms, from Seattle and Bellevue to Everett and Tacoma.
Examiners and the federal notice rule
Washington state banks are examined by the Division of Banks at the Department of Financial Institutions, together with the FDIC or the Federal Reserve. National banks are examined by the OCC. A bank must notify its primary federal regulator as soon as possible and no later than a day and a half after determining a notification incident occurred. Management owns the risk assessment; we operate the controls it delegates and keep evidence.
Maritime and fishing loans
Loans on vessels, permits and processing equipment come with surveys, catch records and Coast Guard documents. Organized loan files and secure exchange with borrowers and brokers speed decisions.
Business email compromise
Businesses that send wires are frequent targets. A second approver for wires, hardware keys for payment staff, alerts on new payees and calls back to known numbers stop most attempts.
Recovering from a regional disaster
An earthquake could close the main office and damage regional networks. A plan that moves operations to a secondary site or remote staff, tested before it is needed, protects customers.
Everything around the core
We support and monitor the systems that connect to the core, from branch networks to loan software and email, and give leadership a summary for the board.
IT services for Seattle community banks
- Locked-down workstations for wire and ACH work
- Email protection and call-back rules against payment fraud
- Branch networks that keep teller traffic, guest Wi-Fi and cameras apart
- Records of patching, access reviews and monitoring for examiners
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the workstations, branch networks and secure access around your core, such as Jack Henry SilverLake, Fiserv Premier and FIS Horizon, along with digital banking platforms like Q2, Alkami and Banno and the workstations used for FedLine and ACH origination. Each vendor supports its own platform, and we work the case with them when a problem crosses over.
Washington data rules to know
Washington’s breach notification law, RCW 19.255.010, requires notice to affected residents within 30 days of discovering a breach, and to the Attorney General when more than 500 Washingtonians are affected. The My Health My Data Act adds rules for consumer health data.
Office hours in Seattle
Office hours for Seattle clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific, in your own time zone.
Read more about IT for community banks, managed IT services in Seattle or all IT services in Seattle.
Sources
- Washington State Department of Financial Institutions
- FDIC computer security incident notification, 12 CFR Part 304 Subpart C
- FFIEC IT Examination Handbook
- FDIC Rules and Regulations, 12 CFR Part 364 (Standards for Safety and Soundness)
- CISA: Require multifactor authentication
- DoD CIO: CMMC program
- NIST SP 800-171 Rev. 3