Chicago manufacturers often have one IT person who knows the plant and needs a partner for security and Microsoft 365. Co-managed IT gives Chicago IT staff a partner without taking away control.
How we split the work
A written split of duties: your staff keep the work they know best and we take the routine and specialized tasks.
Who we back up in Chicago
In-house IT staff at manufacturers, logistics and distribution companies, law firms, accounting and tax firms and financial advisory firms across the Loop, River North and the West Loop and Fulton Market.
Shared tools and documentation
Monitoring, tickets and documentation are shared, so handoffs are clean.
Security depth for a small IT team
Few small IT departments have time to watch security alerts, tune Microsoft 365 and prepare for insurance questionnaires. We bring that depth to Chicago IT teams, with endpoint protection, MFA, email security and monitoring for suspicious activity.
Cover for vacations and busy seasons
When your IT person is out, or a project lands at the same time as a busy season, our help desk and engineers step in using the same documentation, so nothing falls through the cracks.
One IT manager, several plants
Many Chicago area manufacturers and distributors have a single IT manager covering a headquarters in Schaumburg or Oak Brook and plants in Elk Grove Village, Joliet or northwest Indiana. Driving between sites eats the day, and winter makes it worse. We handle remote monitoring, patching and help desk tickets across every location, so the IT manager visits a plant when it matters. We also help with biometric devices under Illinois law, keeping an inventory of time clocks and readers and confirming how each vendor stores the data.
Getting a quote
Every quote is written for your environment after a short call about your users, devices and the systems you rely on. Agreements are longer-term rather than month to month, which gives us time to document your systems and close security gaps properly. Request a quote.
Office hours in Chicago
Office hours for Chicago clients are Monday to Friday, 8:00 AM to 5:00 PM Central. The help desk, monitoring and security response all run during these hours. Read more about co-managed IT or see all IT services in Chicago.