Chicago logistics companies operate at the center of the U.S. rail network, beside one of the busiest cargo airports and along major interstates. ITServices.Tech runs IT as a managed service for Chicago logistics and distribution companies, from user help and threat protection to backup and the long-range technology roadmap.
The nation’s freight crossroads
Six of the seven largest North American railroads meet in Chicago, the intermodal complex in Joliet and Elwood is one of the largest inland ports on the continent, and O’Hare ranks among the busiest cargo airports in the country. Warehouses line Interstates 55 and 80 in Will County and fill the suburbs around O’Hare.
Ramps, yards and dock doors
Draymen pulling boxes off the rail ramps depend on gate systems, yard software and dispatch apps that cannot stall at shift change. We survey warehouse wireless before racking goes up, watch switches and access points, stock spare handhelds and label printers and rehearse bringing the warehouse system back from backup.
Biometric time clocks
Many warehouses use fingerprint or face time clocks for large hourly workforces. Illinois law expects a signed release from every person who clocks in that way, agency temps included, plus a public schedule for destroying the scans. We help review devices, vendors and records.
Air cargo and customs
Forwarders around Bensenville and Elk Grove file entries, hold importer tax IDs and invoices and swap documents with airlines all day. Licensed brokers also owe CBP a breach report under 19 CFR 111.21, so we put a second sign-in factor on every account, encrypt laptops and watch every endpoint.
Winter operations
When a blizzard closes I-80 or the cold freezes switches in the yard, dispatchers can still run loads from home over cloud dispatch and secure remote access, and the warehouse system has a fresh backup ready if hardware fails.
IT services for Chicago logistics and distribution companies
- Warehouse Wi-Fi for scanners
- Label printer and workstation support
- Server, backups and user access for your WMS or ERP
- Internet failover for dispatch
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the systems you already run, such as NetSuite, Fishbowl and Microsoft Dynamics, along with Zebra scanners, label printers and dispatch and TMS software, without making you replace them.
Illinois data rules to know
Illinois’ Biometric Information Privacy Act (BIPA) regulates fingerprint and face data, which matters for biometric time clocks.
Office hours in Chicago
Office hours for Chicago clients are Monday to Friday, 8:00 AM to 5:00 PM Central, in your own time zone.
Read more about IT for logistics and distribution companies, managed IT services in Chicago or all IT services in Chicago.