Phones still matter for customers calling your Atlanta office. We look after the phone system and the network it runs on together, so call quality and call flows stay right.
Keeping Atlanta phones up
Severe storms and rare but disruptive ice storms can knock out power across metro Atlanta, so backups and failover protect operations. Internet failover and call forwarding rules keep customers reaching you when the office line or power goes down.
Systems we support
We support cloud and on-premises PBX systems such as 3CX and Yeastar, along with desk phones, softphones and mobile apps.
Extensions and call flows
Adds, moves, hunt groups, auto attendants and voicemail changes are handled for you as ordinary support requests.
From Midtown to Peachtree Corners
We support offices in Midtown, Buckhead, Downtown, Perimeter Center, Alpharetta and the Cumberland area, and across Alpharetta, Marietta, Sandy Springs, Duluth and Peachtree Corners. Softphones and mobile apps let staff answer the main number wherever they are working.
Call quality
Choppy or dropped calls are usually a network problem. Because we manage both the phones and the network, there is no finger-pointing between vendors.
Office hours in Atlanta
Office hours for Atlanta clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern. Phone system support is offered to Atlanta managed IT clients, delivered remote-first with on-site help coordinated when it is needed.
Read more about business phone systems or see all IT services in Atlanta.