Atlanta community banks lend to developers, professional practices, small businesses and nonprofits across metro Atlanta and north Georgia. Atlanta community banks get managed IT from ITServices.Tech, with help desk support, security, backups and planning in a single agreement.

Community banking in Atlanta

Atlanta’s community banks compete with national banks by knowing their markets, from Buckhead private banking to small business lending in Gwinnett and Cobb and construction lending in fast-growing counties to the north and south. Several also partner with fintech companies on payments or deposit products.

Exams and notification

Georgia state banks are examined by the Department of Banking and Finance together with the FDIC or the Federal Reserve, and national banks by the OCC. Federal rules give a bank no more than a day and a half after determining that a notification incident occurred to tell its primary federal regulator. Risk assessment and program design remain with management; we run assigned controls and keep the records.

Fintech partnerships

Bank and fintech partnerships bring APIs, data feeds and vendor access that examiners scrutinize closely. Documented access, monitoring, change records and regular access reviews help you show that third-party connections are under control.

Construction and real estate lending

Construction draws and commercial loans involve inspections, appraisals and many parties. Secure exchange with borrowers and title attorneys, encrypted laptops and organized loan files protect data and speed approvals.

Wire and ACH fraud

Business customers and closing attorneys are frequent fraud targets. Two-person approval, hardware security keys for staff who release payments, monitoring and callbacks to known numbers stop most attempts.

Continuity

Storms can close branches and operations centers. Off-site backups, remote access, an alternate location and an annual exercise keep the bank running.

IT services for Atlanta community banks

  • Locked-down workstations for wire and ACH work
  • Email protection and call-back rules against payment fraud
  • Branch networks that keep teller traffic, guest Wi-Fi and cameras apart
  • Records of patching, access reviews and monitoring for examiners

Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.

Software we support

We support the workstations, branch networks and secure access around your core, such as Jack Henry SilverLake, Fiserv Premier and FIS Horizon, along with digital banking platforms like Q2, Alkami and Banno and the workstations used for FedLine and ACH origination. Each vendor supports its own platform, and we work the case with them when a problem crosses over.

Georgia data rules to know

Georgia’s breach notification law, O.C.G.A. 10-1-912, covers information brokers and government data collectors rather than most private businesses. Georgia companies still owe notice under the laws of other states where affected customers and employees live, and under federal rules such as HIPAA.

Office hours in Atlanta

Office hours for Atlanta clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern, in your own time zone.

Read more about IT for community banks, managed IT services in Atlanta or all IT services in Atlanta.

Client reviews

What clients say

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

Josie

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

Zain

[This team] is always friendly and supportive whenever I have issues. There are days when I call them often and they are quick to respond. … He is AWESOME!!!

R.

[Ramiro] is someone You can absolutely trust. He's exceeding expectations and I wholeheartedly recommend his services. His extensive experience in this field is invaluable

Raul

Thank you Ramiro for your patience and professionalism! You always have a positive attitude and a great sense of humor! Keep up the good work!

Shannan

Great working experience with the team. Very professional and very helpful and patient. Really appreciate their work.

Curtis

Questions

Frequently asked questions

How quickly must a bank notify its federal regulator of an incident?

No more than a day and a half after determining that a notification incident occurred.

Can you help us document fintech partner access?

Yes. We document, monitor and review third-party access and keep change records.

Do you replace our core provider?

No. We support everything around the core: devices, networks, Microsoft 365, security tools and backups.

Managed IT for Atlanta community banks

Tell us about your team and systems and we will put together a quote.