Atlanta credit unions serve airline, public sector, school and health care employees and whole communities across the metro. Atlanta credit unions get managed IT from ITServices.Tech, with help desk support, security, backups and planning in a single agreement.
Credit unions in metro Atlanta
Georgia’s largest credit union began by serving airline employees in Atlanta, and others grew from state government, schools, hospitals and federal agencies such as the CDC. Today they serve members across the metro, many of whom bank mostly through apps.
Examiners and the NCUA clock
Federally insured credit unions answer to the NCUA, and state charters are also examined by the Georgia Department of Banking and Finance. The NCUA requires notice of a reportable cyber incident within three days of the credit union reasonably believing it occurred. The board and management keep ownership of the security program; we carry out the controls assigned to us and keep the evidence.
Payments in Transaction Alley
Atlanta is a center of the payments industry, and many credit unions work with card processors, digital banking providers and fintech partners based nearby. Every integration and vendor portal needs secure access, monitoring and a record of who can do what.
Branches across a sprawling metro
Branches from Gwinnett to Henry County need dependable connections, segmented networks for staff and guests, cameras and an encrypted link to the core, built to a single standard.
Member fraud
Scam calls, fake texts and stolen online banking credentials hit members constantly. Login monitoring, caller verification scripts and quick credential and card resets limit losses.
Storm continuity and board reporting
A tested plan for storms, remote access for staff and backups checked on a schedule keep members served. We also give the board concise reports on patching, backups, phishing results and incidents.
IT services for Atlanta credit unions
- MFA and phishing protection for every staff account
- Branch networks that keep teller traffic and guest Wi-Fi apart
- Patching and monitoring for teller and back-office workstations
- Records of the controls we manage, ready for examiners
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the workstations, branch links and secure access around your core, such as Jack Henry Symitar, Corelation KeyStone, Fiserv DNA and CU*BASE, along with digital banking platforms like Alkami, Q2 and Banno and lending tools like MeridianLink. Each vendor supports its own platform, and we work the case with them when a problem crosses over.
Georgia data rules to know
Georgia’s breach notification law, O.C.G.A. 10-1-912, covers information brokers and government data collectors rather than most private businesses. Georgia companies still owe notice under the laws of other states where affected customers and employees live, and under federal rules such as HIPAA.
Office hours in Atlanta
Office hours for Atlanta clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern, in your own time zone.
Read more about IT for credit unions, managed IT services in Atlanta or all IT services in Atlanta.