Houston logistics companies move freight through Port Houston, the airports and the rail yards, and their systems run on scanners, Wi-Fi and customs data. ITServices.Tech provides IT services for Houston logistics and distribution companies, with one team for support, security and backups.
Logistics around Port Houston
Port Houston’s Barbours Cut and Bayport container terminals feed a large network of warehouses, freight forwarders, customs brokers, drayage carriers and distribution centers along Highway 225, Beltway 8 and Interstate 10. Many companies run a warehouse management system, handheld scanners and label printers in one building and a front office that handles customer service, billing and customs filings in another.
Warehouse Wi-Fi and scanners
Large metal buildings, high racking and dock doors make Wi-Fi hard to get right. Coverage planned for scanners at the rack and the dock, access points that hand devices off cleanly, and spare scanners and printers configured and ready keep trucks loading. We monitor the network and the devices on it, so a failing access point is replaced before it slows a shift.
Customs data and breach reporting
Customs brokers hold importers’ sensitive business data and have their own reporting duty: CBP rules require a licensed customs broker to report a breach of its records to CBP within three days of discovering it. MFA on ACE and email accounts, encrypted laptops, endpoint protection and tested backups lower the chance of that breach in the first place.
Dispatch, drivers and the front office
Dispatchers work the TMS, tracking portals, carrier emails and phone calls at the same time, and drivers depend on tablets or phones that work from the port to the warehouse. Managed mobile devices, a reliable phone system for dispatch and secure access to customer portals keep loads moving, and a lost driver phone can be locked and wiped remotely.
IT services for Houston logistics and distribution companies
- Warehouse Wi-Fi for scanners
- Label printer and workstation support
- Server, backups and user access for your WMS or ERP
- Internet failover for dispatch
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the systems you already run, such as NetSuite, Fishbowl and Microsoft Dynamics, along with Zebra scanners, label printers and dispatch and TMS software, without making you replace them.
Texas data rules to know
Under Texas law, a business must notify affected people of a breach of their sensitive personal information within 60 days, and the Texas Attorney General within 30 days when 250 or more Texans are affected.
Office hours in Houston
Office hours for Houston clients are Monday to Friday, 8:00 AM to 5:00 PM Central, in your own time zone.
Read more about IT for logistics and distribution companies, managed IT services in Houston or all IT services in Houston.