Phones still matter for customers calling your Orlando office. We look after the phone system and the network it runs on together, so call quality and call flows stay right.
Keeping Orlando phones up
Hurricanes such as Ian in 2022 and Central Florida’s frequent lightning make surge protection, backups and recovery plans important for Orlando offices. Internet failover and call forwarding rules keep customers reaching you when the office line or power goes down.
Systems we support
We support cloud and on-premises PBX systems such as 3CX and Yeastar, along with desk phones, softphones and mobile apps.
Extensions and call flows
Adds, moves, hunt groups, auto attendants and voicemail changes are handled for you as ordinary support requests.
From Downtown to Sanford
We support offices in Downtown, Lake Nona, Maitland, Lake Mary, Winter Park and the Central Florida Research Park, and across Winter Park, Lake Mary, Maitland, Kissimmee and Sanford. Softphones and mobile apps let staff answer the main number wherever they are working.
Call quality
Choppy or dropped calls are usually a network problem. Because we manage both the phones and the network, there is no finger-pointing between vendors.
Office hours in Orlando
Office hours for Orlando clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern. Phone system support is offered to Orlando managed IT clients, delivered remote-first with on-site help coordinated when it is needed.
Read more about business phone systems or see all IT services in Orlando.