Orlando medical practices serve one of the fastest-growing regions in Florida, along with visitors who need care while they are in town. ITServices.Tech looks after IT for Orlando medical practices through one managed plan: user support, security, backups and long-range planning.
Health care in Orlando
AdventHealth and Orlando Health run the region’s largest hospital systems, and Lake Nona’s Medical City brings together the UCF College of Medicine, Nemours Children’s Hospital, the VA Orlando medical center and research facilities. Independent and specialty practices are expanding into Winter Park, Lake Mary, Horizon West, Kissimmee and Sanford.
Visitors, urgent care and new patients
Urgent care centers and walk-in clinics near the attractions see many patients from out of state and abroad, with unfamiliar insurance and records that live elsewhere. Fast registration, reliable insurance verification, secure exchange of records with outside providers and a portal that works for one-time visitors keep those visits smooth.
Florida and federal privacy
Section 456.057 of the Florida Statutes governs how practitioners release patient records, and the Florida Information Protection Act includes medical information in its breach rules. Together with HIPAA, they call for MFA, encryption, role-based access and audit logs, which we run for you. We also train your staff on HIPAA and keep completion records.
Hospital affiliations
Many practices are affiliated with a hospital system and connect to its EHR, labs or imaging. Those connections come with device and account requirements. We keep your systems in line with them and work with the hospital’s IT team when issues come up.
Storms and lightning
A direct strike nearby can fry a switch, and a hurricane can close the office for days. Surge gear, battery units, an EHR reachable from anywhere and a phone tree that rings staff at home keep patients able to reach you.
IT services for Orlando medical practices
- Secure, monitored workstations and networks for exam rooms and the front desk
- Encryption, MFA and access controls for patient data
- Backups and recovery for practice systems
- HIPAA compliance training for staff
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the systems you already run, such as athenahealth, eClinicalWorks, NextGen and ModMed, along with e-prescribing, patient portals and fax-to-EHR tools, without making you replace them.
Florida data rules to know
Florida’s Information Protection Act sets breach notification duties for businesses that hold personal information of Floridians.
Office hours in Orlando
Office hours for Orlando clients are Monday to Friday, 8:00 AM to 5:00 PM Eastern, in your own time zone.
Read more about IT for medical practices, managed IT services in Orlando or all IT services in Orlando.