Phones still matter for customers calling your San Diego office. We look after the phone system and the network it runs on together, so call quality and call flows stay right.

Keeping San Diego phones up

Wildfires, earthquake risk and floods like January 2024’s record rainfall make off-site backups and recovery plans important in San Diego. Internet failover and call forwarding rules keep customers reaching you when the office line or power goes down.

Systems we support

We support cloud and on-premises PBX systems such as 3CX and Yeastar, along with desk phones, softphones and mobile apps.

Extensions and call flows

Adds, moves, hunt groups, auto attendants and voicemail changes are handled for you as ordinary support requests.

From Downtown to El Cajon

We support offices in Downtown, Sorrento Valley, UTC and La Jolla, Kearny Mesa, Carlsbad and Mission Valley, and across Carlsbad, Chula Vista, Escondido, Oceanside and El Cajon. Softphones and mobile apps let staff answer the main number wherever they are working.

Call quality

Choppy or dropped calls are usually a network problem. Because we manage both the phones and the network, there is no finger-pointing between vendors.

Office hours in San Diego

Office hours for San Diego clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific. Phone system support is offered to San Diego managed IT clients, delivered remote-first with on-site help coordinated when it is needed.

Read more about business phone systems or see all IT services in San Diego.

Client reviews

What clients say

The team is INCREDIBLE! … All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. … Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. … They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. His dedication to getting our issues resolved in a timely manner has been amazing. Knowing he's just a call or text away is extremely reassuring.

DeeOffice team

[This team] has been a great experience for our team! … Amin has stopped in our office first thing when he hears we need his help! I recommend 10/10 to assist you in the IT world!

CianaOffice team

Questions

Frequently asked questions

Which phone systems do you support?

Cloud and on-premises PBX systems such as 3CX and Yeastar.

Why do our calls sound choppy?

Usually the network: bandwidth, Wi-Fi or firewall settings. We check both the phones and the network.

Do you come on site in San Diego?

When a visit is needed, we send someone or arrange a local partner.

Phone support for your San Diego office

Tell us about your team and systems and we will put together a quote.