Los Angeles community banks finance immigrant-owned businesses, commercial real estate, importers and family companies across the county. With ITServices.Tech, Los Angeles community banks get a full managed IT service that takes in the help desk, cyber defense, data backup and IT budgeting.
Community banking in Los Angeles
Many of the region’s community banks were founded to serve Korean American, Chinese American and other immigrant communities, with headquarters in Koreatown and the San Gabriel Valley. Others are long-established local banks in Long Beach and the suburbs.
Examiners and incident notice
A bank chartered in Sacramento answers to DFPI examiners, who share the work with the FDIC for nonmember banks or the Federal Reserve for member banks. OCC examiners cover national charters. Once the bank decides a computer security incident rises to a notification incident, the interagency rule gives it a day and a half at most to alert its federal regulator. The bank writes its own risk assessment, and we handle the controls leadership hands us, with records to show for each one.
Trade finance and international customers
Banks that serve importers and customers with ties to Asia handle letters of credit, foreign wires and documents in several languages. Secure document exchange, strong sign-in for payment staff and careful monitoring support that business.
Wire fraud
Importers wiring deposits to factories in Asia are prime targets for a fake supplier email with new bank details. Requiring dual control on outgoing wires, giving wire room staff physical security keys and phoning the customer at a number from the account file catch these before the money leaves.
Earthquake readiness
A large earthquake could close branches and damage networks across the region. Tested failover and a recovery site outside the area protect customers.
Branches in many neighborhoods
A bank with branches in Koreatown, Rowland Heights and Torrance runs a different neighborhood at each address. We standardize the network and teller setup at every branch so a replacement PC or switch can be shipped and running quickly, and staff anywhere get the same tools.
Support beyond the core
The core vendor runs the core. Teller workstations, branch switches, loan origination software, the email system and the VPN are ours to patch, watch and fix, and the board receives a plain-language summary from us each quarter.
IT services for Los Angeles community banks
- Locked-down workstations for wire and ACH work
- Email protection and call-back rules against payment fraud
- Branch networks that keep teller traffic, guest Wi-Fi and cameras apart
- Records of patching, access reviews and monitoring for examiners
Everything runs under one managed IT agreement, with the help desk, monitoring, patching, Microsoft 365, security and backups handled by the same team.
Software we support
We support the workstations, branch networks and secure access around your core, such as Jack Henry SilverLake, Fiserv Premier and FIS Horizon, along with digital banking platforms like Q2, Alkami and Banno and the workstations used for FedLine and ACH origination. Each vendor supports its own platform, and we work the case with them when a problem crosses over.
California data rules to know
California’s privacy laws, including the CCPA, give residents rights over their personal information and raise the stakes of a breach.
Office hours in Los Angeles
Office hours for Los Angeles clients are Monday to Friday, 8:00 AM to 5:00 PM Pacific, in your own time zone.
Read more about IT for community banks, managed IT services in Los Angeles or all IT services in Los Angeles.
Sources
- California Department of Financial Protection and Innovation
- FDIC computer security incident notification, 12 CFR Part 304 Subpart C
- FFIEC IT Examination Handbook
- FDIC Rules and Regulations, 12 CFR Part 364 (Standards for Safety and Soundness)
- CISA: Require multifactor authentication
- DoD CIO: CMMC program
- NIST SP 800-171 Rev. 3
- California Attorney General: CCPA